Privacy notice
Introduction
This privacy policy sets out how Ruth’s Retreat uses and protects any information that you give us when you use our website, contact us or visit our treatment rooms.
We are fully committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified then you can be assured that it will only be used in accordance with this privacy statement.
Ruth’s Retreat may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 2019.
Please read this policy carefully and feel free to contact us with any questions or concerns about our privacy practices.
What information do we collect?
We often collect the following information which is necessary to carry out your treatment and schedule your appointments:
Name, Date of birth, Contact information including email address and telephone numbers, medical information which is relevant to you as a customer and your experience with us. We will never share this information with any other third parties, all personal information is held in strict confidence and only used as needed to carry our your treatments.
How do we use personal information?
We hold and use your personal information in order to keep in contact with your regarding your scheduled treatments and ensuring your experience with us is tailored. We may sometimes use the information to improve our products and services or send you offers of promotions we are currently running. This will only be sent to those who have specifically opted in to our mailing list.
Controlling your personal information
You may choose to restrict the use of your personal information in the following ways:
• No opting in to our mailing list
• If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to us or emailing us or using the unsubscribe links at the bottom of any of our emails. We only want you to receive emails that are useful to you.
We will not sell, distribute or lease your personal information to third parties.
You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to us or email us. Our full contact details are at the bottom of this policy. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
You also have rights connected to the provision of your personal data to Ruth’s Retreat. These include your rights to request that Ruth’s Retreat:
• Confirm to you what personal data it may hold about you, if any, and for what purposes
• Changes the consent which you have provided in relation to your personal data
• Corrects any inaccurate or incomplete personal data which may be held about you
• Provides you with a complete copy of your personal data for you to move elsewhere
• Stops processing your personal data, whilst an objection from you is being resolved
• Permanently erases all your personal data promptly
Contacting Ruth’s Retreat
If you have any questions about this Privacy Policy, would like to exercise any of your statutory rights, or to make a complaint, please write to:
Ruth’s Retreat
Unit 3, Rosemary House, Finch Road, Douglas , Isle of Man
07624 290859
Unit 3, Rosemary House,
Finch Road, Douglas , Isle of Man
Email: ruthsretreat@icloud.com
Mon - Sat 8.00 - 18.00